Document360 updates
Document360 updates

Enterprise SSO, Chrome extension, Enhancement in Article redirection, and HTML editor improvement.


Release Update




Enterprise SSO

The Enterprise SSO (Single Sign-On) feature enriches the user experience in authentication and access within Document360. Enabling the SSO feature in your knowledge base projects simplifies the credential management, saves time, improves identity protections which in turn adds an additional level of security. The user need not worry about remembering the individual credentials for each project. Users can choose from two different SSO standards, the SAML 2.0 (Security Assertion Markup Language) and OpenID Connect. Also, users can choose from different Identity Providers like Okta, Microsoft Azure Active Directory, and Auth0.


New Extensions


Now Document360 is available for access on Google Chrome browser as an extension. With the Document360 extension, personnel from your organization with access to API key can connect, access, and look-up content from your knowledge base in their browser tabs anytime, anywhere.

The highlights of the Document360 extension include birds eye view of your knowledge base categories and articles, quick launch label, easy article search, suggested articles based on top searches, and a convenient reader mode. Last edit on 03 November 2020


Other Improvements

  • We have added Version level article redirection based on popular customers’ request.
  • Now roman numerals can be used for numbering in HTML (WYSIWYG) editor.
  • We have also updated few security improvement fixes in Document360 APIs.